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OBJECTIVE

Providing efficient administrative services and customer support.

RELEVANT EXPERIENCE

• Business Owner Operator
• Account and case management
• Customer care and support
• Plan and facilitate projects and events
• Organize and manage supporting office systems
• Advocate and provide mediation
• Provide practical support to team members
• Perform effective, communication and diplomacy
• Cross perform multiple administrative tasks
• Technical and digital maven

SKILLS

• Small Business Owner
• Transfer skills to match the need
• Strategically assess projects
• Implement delegation and execution
• Solution creation to pressing issues
• Organization set up
• Microsoft Suite proficient
• Quickbooks application
• Freight load boards; negotiations with freight brokers
• Utilize and troubleshoot office equipment
• Excellent phone etiquette
• Effective time management
• Insurance verification and policy deciphering
• Medical billing, coding and collection
• Medical Terminology
• Bond liens and subrogation
• Useful record keeping
• 50 WPM typing and data entry

Job Titles – Current and Past

• Business Owner
• Freight Agent, Freight Dispatcher
• Social Media Manager, Website & Content Creator
• Human Resource Administrative Assistant
• Answering Specialist – Phone, Data & Messaging
• Assistant Office Manager
• Private Investigator & Process Server
• Field Representative – Data Collection
• Insurance Specialist
• Jail Billing Clerk
• Homemaker, Wife and Mother

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